PRIVACY POLICY

This policy sets out the basis on which Levain Pte. Ltd. a company incorporated under the laws of the Republic of Singapore with its registered office address 20 Cecil Street #18-01 Singapore 049705 and (Unique Entity Number 202302955C) (together with our affiliates, our holding company, and affiliates of our holding company from time to time, collectively called "Levain" or “we”) collects personal data from you and how we process such data.

By visiting our website https://levain.tech/ (our “Site”) or by using Levain or any other applications or software we provide from time to time (collectively our “App”), you accept and consent to the practices set out below. All capitalized terms used in this Privacy Policy and not otherwise defined herein shall have the meanings assigned to them in the Levain Terms and Conditions.  

1.1 For the purposes outlined in Clause 2, we may collect and process the following information about you:
(a) Information you give us - information that you provide us (which may include your name, address, email address, telephone number, credit card information and other personal description) by filling in forms on our Site or our App, or by
corresponding with us by email, for example:
(i) when you register for an account with us on our Site and in our App;
(ii) when you report any problem to us;
(iii) when you use certain features on our Site or our App;
(iv) when you request any support from us; or
(v) when you complete any survey or questionnaire we send you.
(b) Information we collect about you - information automatically collected when you visit our Site or use our App, for example:
(i) technical information, including the Internet protocol (IP) address used to connect your computer to the Internet and your log-in information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
(ii) details of any transactions, purchases and payments you made on our Site and in our App; and
(iii) information about your visit, including the full Uniform Resource Locators (URLs), clickstream to, through and from our site (including date and
time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
(c) Information we receive from third parties - We work with third parties and we may receive information about you from them, for example, affiliates, business partners, sub-contractors in due diligence, technical, payment and delivery services, analytics providers, or search information providers. We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
1.2 We only retain personal data for so long as it is necessary and in order to meet regulatory and compliance obligations.

2.1 We use information held about you for the following purposes:
(a) to fulfil parties’ respective obligations as stated in the Levain Master Services Agreement or such other agreement governing the relationship between you and/or your company and Levain, or to take steps at your request prior to you and/or your company entering into such an agreement;
(b) providing, improving and developing our services;
(c) researching, designing and launching new features or products;
(d) presenting content and information in our Site and our App in the most effective
manner for you and for the device you use;
(e) providing you with alerts, updates, materials or information about our services or other types of information that you requested or signed up to;
(f) verifying your identify;
(g) processing payment or credit transactions;
(h) complying with laws and regulations and/or legal obligations that are applicable to us in any part of the world;
(i) assisting in law enforcement and investigations conducted by any governmental
and/or regulatory authority;
(j) responding or taking part in legal proceedings, including seeking professional
advice;
(k) communicating with you and responding to your questions or requests; and
(l) purposes directly related or incidental to the above.

We will keep your personal data we hold confidential but you agree we may provide information to:
(a) any member of our group, which means our subsidiaries and/or related
companies, as defined in Section 5 and Section 6 of the Companies Act 1967, Singapore;
(b) personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services (for example customer due diligence and the provision of support services), who may be unaffiliated third parties whether in Singapore or abroad;
(c) our overseas offices, affiliates, business partners and counterparts (on a need-to-know basis only);
(d) persons under a duty of confidentiality to us;
(e) persons to whom we are required to make disclosure under applicable laws and regulations in any part of the world; or
(f) actual or proposed transferees of our operations (or a substantial part thereof) in any part of the world.

4.1 Our Site may place and access certain cookies on your computer and/or any other electronic device used to access the Site. We use cookies to improve your experience using the Site and to improve the efficacy of our services. We have carefully chosen these cookies and have taken steps to ensure that your privacy is protected and respected at all times.
4.2 Users of the Site are advised that if they wish to deny the use and saving of cookies this Site onto their computers and/or other electronic devices, they should take the necessary steps within their internet browsers’ security settings to block all cookies from this Site.
4.3 You can choose to delete the cookies at any time. However, you may lose any information that enables you to access the Site more quickly and efficiently including but not limited to personalisation settings.
4.4 We use Google AdSense Advertising on our website. Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
We have implemented the following:
● Remarketing with Google AdSense
● Google Display Network Impression Reporting
● Demographics and Interests Reporting
● DoubleClick Platform Integration
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
4.5 We do not allow third party behavioral tracking.